What Happened? Suddenly your att wifi stuck and not getting to access your account? If your att broadband is blinking red, it means there’s no internet connection. The first and the most important thing you need to figure out is what caused the outage. Once you know that, you can start troubleshooting and hopefully get your service back up and running quickly.
But the short solution we can suggest to you now is to reset or restart your router. To know the actual reason and other solutions you need to check out below.
AT&T Broadband Light Meaning
Here we have collected the official list from att support center where they have explained the meaning of every blinking light (including red and green). Follow the list to understand the reason of the red light on your Att router or modem.
Power Status Lights
| Lights | Meaning | |
| Green | The power is on. | |
| Flashing green | The gateway is starting. | |
| Amber | There’s a software update in progress. Don’t unplug the power or remove the battery until the update is complete. | |
| Red | The gateway or power supply may be malfunctioning. |
Ethernet Status Light
| Lights | Meaning |
|---|---|
| Green | A computer or other device is connected to an Ethernet port. |
| Flickering green | There is an activity from devices connected to an Ethernet port. The flickering of the light is synchronized to data traffic. |
Wi-Fi Status Light
| Lights | Meaning |
|---|---|
| Green | A computer or other device is wirelessly connected to the gateway. |
| Flickering green | There is an activity from devices connected using a wireless connection. The flickering of the light represents data traffic. |
Broadband 1& 2 Status Light
| Lights | Meaning |
|---|---|
| Green | The gateway is connected to our network. |
| Flashing green | The gateway is trying to connect to our network. |
| Flashing green and red | The gateway has been trying to connect to our network for more than three minutes. |
| Flashing red | The gateway can’t connect to our network, or isn’t detecting a DSL signal. |
Service Status Light
| Lights | Meaning |
|---|---|
| Green | The gateway has obtained an IP address from our network. The connection is active. |
| Fast flashing green | The gateway is trying to obtain an IP address. |
| Slow fashing green | Our network isn’t responding, the gateway is incorrectly configured, or there’s an authentication failure. |
| Red | Internet service authentication has failed. |
Steps To Fix AT&T Broadband Blinking Red Light Issue
Here are some of the troubleshooting methods which will help you to fix the AT&T broadband blinking red light.
Check all the cords and connections
The first thing you need to do is check all the cords and connections. Make sure that everything is plugged in firmly and there are no loose connections. Once you’ve done that, restart your Att gateway and see if that solves the problem. Follow the below steps if you don’t know how to restart your modem or router:
- Just unplug the cord from the wall adapter
- Wait for a couple of minutes
- Plug the cord back in and turn on the device.
- Wait until all the LED lights stop blinking.
If your broadband is still showing red light that means you need to move to the next solution.
Check for outages in your area
Sometimes, the problem isn’t with your equipment but with the service itself. There might be an outage in your area that’s causing the issue. You can check for outages on AT&T’s website or by calling customer service.
Outage means that your particular area is being affected by some technical problem so all you can do is wait until the problem is fixed.
Update Gateway Firmware
You might be able to prevent this from happening by making sure that your network devices are up-to-date with all of the latest software. You can also try reseating any cables or rebooting them as well!
If none of these solutions work then it’s probably time for you to fix some bugs to avoid interruptions while online browsing.
Luckily fixing these problems isn’t difficult at all! You’ll only need to spend five minutes on this task and then you’ll be good as new again – so don’t stress out too much about what might have gone wrong if something does go wrong because we’ve got everything taken care of here for YOU!!
- From a PC or a mobile browser, go to Smart Home Manager and sign in.
- Select Home Network Hardware.
- Choose your Wi-Fi Gateway > Device Details.
- Now you can see the firmware version.
If your router or modem’s firmware version turns out to be old then update it by the following methods:
- Go to Smart Home Manager.
- Choose Network > Home Network Hardware.
- Choose your Wi-Fi Gateway, then select Restart.
- Confirm the Restart.
Now check again to make sure your version has been changed.
Reset Gateway or Router
If your problem still persists then the only solution left is to reset your router or modem. By doing this, all of your settings will go back to default which might fix the problem. Although, you’ll have to set up your equipment again from scratch.
To reset your router:
Hard Reset: Press and hold the Reset button on the back of the gateway for about 10 seconds.
Soft Reset: Unplug the power cord from the gateway, wait about 15 seconds, then plug it back in.
After that, check to see if your problem has been fixed or not!
Contact AT&T Support
Sometimes the problem might be more significant than you think and it might require professional help to fix it. In that case, the best thing you can do is contact AT&T support and they’ll help you out!
We hope that this article was helpful and that you were able to fix your problem by following our troubleshooting guide. If not, then please don’t hesitate to contact us for further assistance!
What If the At&t Broadband 1 Blinking Red & Broadband 2 Blinking Green?
This is a very rare case that the two broadband blinking different lights. But there is also an official solution for that. The broadband 1 only blinking red means the gateway or power supply may be malfunctioning. Other hands, broadband 2 only blinking green means the gateway is trying to connect to our network. In addition, the at&t broadband will only blink red and green at the same time when the gateway has been trying to connect to at&t’s network for more than 3 to 4 minutes.
FAQs
What lights should be on my AT&T router?
The answer to this question depends on which AT&T router you have. Most routers have a power light, a Wi-Fi light, and an Ethernet light. The power light should be green and the Wi-Fi and Ethernet lights should be white. If any of these lights are not lit, it could indicate a problem with your router.
Why is my ATT router WPS button red?
The WPS button on your ATT router may be red for a few reasons. One possibility is that the WPS feature is disabled in your router’s settings. Another possibility is that there is an issue with your router’s hardware or firmware that is preventing the WPS feature from working properly. If you are still having trouble, you may want to contact AT&T customer support for more assistance.
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