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Home » Philips smart tV wi-Fi problems: Won’t connect and keep disconnecting (Solved)

Philips smart tV wi-Fi problems: Won’t connect and keep disconnecting (Solved)

In terms of consumer electronics, Philips is a leading manufacturer. The company has been in business for many years. Philips TVs are reliable and can last for a very long time if you take good care of them. These smart TVs require very little maintenance. Every electronic device faces glitches from time to time. Wi-Fi connectivity is a common problem in smart TVs and Philips TVs are no different. 

Many Philips TV users report they found a connectivity issue but don’t know where is the problem or how to fix it. In this case, you can try these quick fixes below,

  • Hard reset your TV
  • Power cycle your router
  • Recreate the wireless connection
  • Check for updates

We highly recommend you try these methods before calling a technician and wasting your money on such a simple problem than can be fixed without any professional help.

Hard reset your TV

The first and the most popular trick to get rid of Wi-Fi issues is hard resetting your Philips TV completely. This is the best and most effective troubleshooting method because this process solves all the bugs and glitches that may develop as a result of restless long usage. To reset your Philips smart TV:

  • Turn OFF your LG TV using the power button.
  • Unplug it from the power supply and remove all the cables.
  • Wait a few minutes
  • Plugin all the cables and power up your TV.

This process will hard reset your TVs system and remove the bug. However, if the Wi-Fi doesn’t connect, try the second method below.

Power cycle your router And Modem

If the first method didn’t work for you the problem might be with your Wi-Fi router. A good rule of thumb is to power cycle your router and modem once every month to clear out its memory and refresh your router to keep it running more smoothly. It also lets the Wi-Fi router to re-select the least crowded channel for each frequency which will make the connection even stronger and better than before. Using the router or modem for long without rebooting, can make the router act odd. To reboot your Wi-Fi router:

  • Unplug the router first, then unplug the modem.
  • Pull the power cord out of the back of the modem or router.
  • Leave the devices unplugged for 30 seconds.
  • Plug the modem back in followed by the router.

But if you have a router that is battery powerd, just pull out the battery and let it rest for a few minutes that should remove all the bugs from your battery powerd router.

If you are still having the same connectivity issue, please follow the trick mentioned below.

Recreate the wireless connection

If you have already done both the methods mentioned above, best thing to do is recreating the connection.

Sometime the problem is not as simple as it seems. As you have already power cycle both the TV and the router that indicates the problem is with your connection.

There are two parts of recreating wireless connection

  1. Forget the network
  2. Create a new link

1. Forget the network

To recreate the wireless connection our first goal is to delete all the network caches. to forget the network:

  • Take your tv remote and go to the TV’s Settings
  • Click Network and select WiFi option.
  • Navigate your current network and click it.
  • Now click Forget Network option.
  • Once you are done with the first part restart both your TV and router and now move to the next part which is Creating a new link.

2. Create a new link

Now you have to create a new connection between your TV and router by following these steps:

  • Go to Settings on your TV with the help of your remote control
  • Navigate Wireless and Networks and click it
  • Click Connect to Network
  • Lastly select your WiFi Network.

Tho, if you still face problems while connecting your TV with the Wi-Fi please contact your ISP provider or you can try connecting Ethernet cable if the network is fine.

Connect the Ethernet cable (Bouns)

There might be several reason laying under for the Philips TV not connecting to the Wi-Fi, If the TV is not getting enough signal it won’t be able to connect with the Wi-Fi. Wired connection is way more stronger and reliable.

To make a wired connection between your Philips TV and the Wi-Fi:

  • Get an ethernet cable
  • Connect one end of the Ethernet cable to the LAN port of the WiFi router and the other end to the LAN port of your Philips Smart TV
  • Access the Home Menu of your TV with the help of its remote
  • Go to the Settings and scroll to the Network option, followed by Network Connection
  • Click on the Smart Connection 
  • Now your TV will connect automatically to the network.


An interrupted internet connection on your smart device is always frustrating, But before calling a technician take time and chack your Philips TV with our guidence.

We tried to help you out in this issue with the quick fixes mention above. However, if the problem still stays, you can contact Philips customer support.